How do you keep your team motivated?
As an administrator, one of your duties is ensuring your team works together smoothly and completes assigned tasks. If employee morale is low, your team members will not be enthusiastic about performing their jobs well, and work can suffer. Additionally, team members will look elsewhere for work if they feel underappreciated. A popular UK healthcare journalist named James Brook wrote an article describing ways that the NHS can value and motivate its staff to ensure they retain their talent pool. The five ways he mentioned, which all administrators should use, are (1) Focus on the employee's strengths, (2) Appreciate all employees, (3) Connect with team members, (4) Allow employees to make meaningful contributions, and (5) Build a positive, motivational work culture.
The interviewers want to gain insight into your leadership, problem-solving, and communication skills by asking how you motivate your team. They want to hear that you are on the same page as the NHS, strive to retain the talent pool, and appreciate employees for a job well done. Describe how you keep your team motivated as an administrator. Some examples include icebreakers in kickoff meetings, verbal recognition, rewards, or friendly competitions.
"I keep my team motivated in several ways. First, I get to know each team member to understand their personality and strengths. I like to have team-building exercises during an icebreaking session at the beginning of a project, allowing me to see each team member's strengths and weaknesses. Then, I can strategically put them in the right position to shine or partner them with a team member who can mentor them. I also reward my team periodically by having a catered lunch or giving them tickets to a sporting event. How I reward my team depends on what I know would interest them. I also motivate my team by setting clear and measurable goals and objectives and giving them the tools they need to succeed."
