How do you expect to make a difference at the NHS?
The interviewers want to hear that you are looking forward to working at the NHS and have thought about how you can make a positive impact while working there. Think about what kind of impact you could make. Possible things that come to mind are:
- Creating a favourable environment for patients by smiling, asking them how their day is going, and providing them with excellent service
- Building business relationships with your coworkers so everyone looks forward to coming to work each day
- Developing ideas to make the team more productive while increasing employee morale
The NHS invests a lot of money in interviewing, hiring, and training its administrators. The interviewers want to hear that their investment will be put to good use if they choose to offer you the position.
"I expect to make a difference at the NHS by bringing my four years of administrative knowledge and expertise to your organization and providing the service you expect from your team members. I have a strong work ethic, solid communication and leadership skills, and an excellent work history with few excused absences. I always come to work with a smile and a positive attitude, which rubs off on those around me. I love what I do, and I look forward to this opportunity to finish out my career with the NHS."
