Practice 34 Mortgage Loan Processor interview questions covering compliance, documentation accuracy, and loan pipeline management.
Question 28 of 34
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Although it's important to be responsive to the question and discuss the software you're most familiar with, you can also include any loan software you've used. You can discuss how you learn new software in the event that you aren't conversant with the software used by the company.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am familiar with a number of loan origination system software packages, but the one I know the best is X. I've used it for many years and am very familiar with its features. I've also used Z software and Y software. I am very interested in learning new technology and can pick it up quickly. For example, when Z was introduced in a prior workplace, I taught myself how to use it through online training and considered myself proficient within a week or two."
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Anonymous Answer
I have used many loan origination system softwares. Could you tell me which one(s) you use in this organization? I have used Encompass, Calyx, and Genesis, but I'm most familiar with Encompass because I use this on a daily basis.

Rachelle's Feedback
Good! You do a nice job personalizing the Mock Questions example answer to work for you.
Anonymous Answer
Encompass was the system I used with my previous employer. I have used Calyx as well. Encompass is the one I am most familiar with at this time. Other systems from my past employers were MSP, TMO, LOS, and Mortgageware. I am a quick learner and capable of learning any new software or system.

Amanda's Feedback
It is helpful that you're familiar with more than one type of origination software. You can also explain that you are a quick learner capable of learning any new software or system required to work successfully in this new role.
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Written by Rachelle Enns
34 Questions & Answers • Mortgage Loan Processor

By Rachelle

By Rachelle