Practice 34 Mortgage Loan Processor interview questions covering compliance, documentation accuracy, and loan pipeline management.
Question 33 of 34
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer is looking for job-specific knowledge. Give an indicator of your level of familiarity, and if you aren't familiar, talk about other software and how you learned to use it. A willingness and ability to learn is almost as valuable as ready-made knowledge since tools and requirements change.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I haven't worked extensively with Loan Prospector, but am familiar with its functionality. I'd rate my knowledge a 3, overall. In my current position, we use XYZ, which has a similar interface. I learned XYZ very quickly. I am good at teaching myself new tools and researching gaps when I have a question. Because learning new tools is interesting to me, I became an XYZ superuser very quickly. I would appreciate the opportunity to learn Desktop Underwriter if I were hired for the position."
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I would say I am pretty familiar with LP and would rate my knowledge at 5. I have used it on many loans I have processed, however, I have used DU a bit more. I am open to learning more about LP if offered to expand my knowledge more.

Amanda's Feedback
Well done! Honestly answering a question about your level of skill is the way to go here. Your answer illustrates that you are familiar, but have room to grow. Sharing that you have more experience in DU helps give your answer a more positive spin and explains why you wouldn't have as much experience with LP. You've also ended well by showing a willingness to deepen your knowledge of LP.
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Written by Rachelle Enns
34 Questions & Answers • Mortgage Loan Processor

By Rachelle

By Rachelle