Mortgage Loan Processor Mock Interview

Practice 34 Mortgage Loan Processor interview questions covering compliance, documentation accuracy, and loan pipeline management.

Question 2 of 34

Tell me about your education/training.

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Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

You can reference your degree, your best courses, any awards or scholarships that you have received, and any additional training. Be sure to mention any special certifications or affiliations. Explain how your academic accomplishments uniquely qualify you for the position, will contribute to the company, and will help you succeed in the organization.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I completed my bachelor's degree in 2006 with a focus on e-commerce and law. My best course was in corporate law and legislation. I graduated with honors. Since then I have received additional accreditations through the FNMA. Thanks to my background in law, I am conversant in all industry regulations and stay abreast of changes."

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Anonymous Answer

I completed my Associate's degree in Applied Science just last week with a focus on Real Estate Technology. My best courses were Legal Environment of Business, Real Estate Law and Sales, Business Accounting, the Principles of Real Estate, Residential Mortgage Lending, as well as Real Estate appraisal.

Rachelle's Feedback

This is a good overview - it's to the point and allows the interviewer to capture the highlights of your education. If you'd like to make your response even stronger, consider ending with a qualifying statement regarding how your recent education will help you to succeed in this role.

Anonymous Answer

I obtained training to be a mortgage processor and I have also received on-the-job training.

Chad's Feedback

Good start, but it lacks specifics. To strengthen your response, provide additional details to demonstrate you are the best candidate for the position. If you have an undergraduate degree, be sure to highlight it for the interviewer in your response, along with your best courses and any awards or scholarships that you have received. If you do not have a formal post-secondary education, that is okay! Focus your answer on the training you have received by discussing what you have learned, and how you will apply the knowledge to succeed as a mortgage loan processor.

Anonymous Answer

I have worked in the mortgage industry for 20 yrs which allowed me to be knowledgeable and a great processor and top producer. I am in the process of completing underwriting courses with NAMU. I want to use these courses to make me better than I am today. I am also interested in furthering my career to become an underwriter one day.

Amanda's Feedback

This is a solid answer you can build on. You have substantial mortgage industry experience and elaborating a bit more on what you've learned over the years can help show the interviewer that you are highly qualified. For example, you could talk about workplace training you've completed regarding different types of loans or processing programs that have helped you excel as a processor/producer. Consider also explaining how completing underwriting courses will help you in the role you're applying to. This shows the interviewer that you have the skills and training to exceed their expectations for a mortgage loan processor.

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34Mortgage Loan Processor Interview Questions & Answers

1.What's your ideal company to work for?

2.Tell me about your education/training.

3.How reliable of a worker are you?

4.What do you know about our company?

5.How often are you given new business through referrals?

6.What is your greatest strength?

7.What is your greatest weakness? What are you doing to improve it?

8.What are your career goals as a Mortgage Loan Processor?

9.Where do you see yourself in 5 years?

10.What do you feel is your favorite thing about loan processing?

11.What are the biggest challenges you face in processing?

12.What have you done in the past year to make yourself a better Mortgage Loan Processor?

13.Do you work well under pressure?

14.Do you feel you do a good job of juggling multiple tasks at one time on a consistent basis?

15.How do you determine your daily work priorities?

16.What lenders have you worked with? Which are you most familiar with?

17.Do you have experience using Desktop Originator?

18.Are you familiar with the Fannie Mae and Freddie Mac Selling Guides?

19.On a scale of 1-10 with 10 being highest, how confident are you with your knowledge and skill in Desktop Underwriter (DU)?

20.How confident are you with reviewing pay stubs to calculate income accurately? Walk me through your calculations.

21.How confident are you in making crucial decisions?

22.Why do you think you are the strongest candidate for the job? Explain what makes you different and/or more valuable than other Mortgage Loan Processors?

Mortgage Loan Processor Mock Interview

Tell me about your education/training.

34Mortgage Loan Processor Interview Questions & Answers

1.What's your ideal company to work for?

2.Tell me about your education/training.

3.How reliable of a worker are you?

4.What do you know about our company?

5.How often are you given new business through referrals?

6.What is your greatest strength?

7.What is your greatest weakness? What are you doing to improve it?

8.What are your career goals as a Mortgage Loan Processor?

9.Where do you see yourself in 5 years?

10.What do you feel is your favorite thing about loan processing?

11.What are the biggest challenges you face in processing?

12.What have you done in the past year to make yourself a better Mortgage Loan Processor?

13.Do you work well under pressure?

14.Do you feel you do a good job of juggling multiple tasks at one time on a consistent basis?

15.How do you determine your daily work priorities?

16.What lenders have you worked with? Which are you most familiar with?

17.Do you have experience using Desktop Originator?

18.Are you familiar with the Fannie Mae and Freddie Mac Selling Guides?

19.On a scale of 1-10 with 10 being highest, how confident are you with your knowledge and skill in Desktop Underwriter (DU)?

20.How confident are you with reviewing pay stubs to calculate income accurately? Walk me through your calculations.

21.How confident are you in making crucial decisions?

22.Why do you think you are the strongest candidate for the job? Explain what makes you different and/or more valuable than other Mortgage Loan Processors?

23.What skills do you feel are most essential in order to be a successful Mortgage Loan Processor?

24.Do you enjoy talking to clients, and building relationships with them?

25.Name for me four different types of mortgages and why a client would select each one.

26.Why do you believe you are a good fit for our company culture?

27.Where at in the processing do you usually run into delays, and what steps do you take to avoid them?

28.Which loan origination system software are you most familiar with?

29.During the loan process, if someone is not doing their job right, what do you do?

30.How do you react when a client receives an unfavorable mortgage decision that is outside of your control?

31.How familiar are you with Truth In Lending regulations? How closely do you follow this federal mandate?

32.How confident are you with calculating Loan-To-Value ratios?

33.On a scale of 1-10 with 10 being highest, how confident are you with your knowledge and skill in Loan Prospector (LP)?

34.How well do you feel you know standard Federal National Mortgage Association (FNMA) and Federal Home Loan Mortgage Corporation (FHLMC) guidelines?