How to Answer: When you have been made aware of, or have discovered for yourself, a problem in your work performance, what was your course of action? Can you give an example?
Advice and answer examples written specifically for an Information Security Analyst job interview.
15. When you have been made aware of, or have discovered for yourself, a problem in your work performance, what was your course of action? Can you give an example?
How to Answer
Being self-aware of issues that impede your work performance and correcting them is a characteristic that employers look for in candidates they are interviewing. Many people become defensive when asked a question like this, claiming that they do not have any issues that impact their work. This is the wrong approach. Since the question asks for an example, you should discuss a minor issue that may have impacted your performance and how you resolved it. Ideally, the issue should not be relevant to the position for which you are interviewing.
Written by William Swansen on October 1st, 2020
Answer Example
"I constantly perform self-checks to make sure there are no issues which are impacting my job. I also occasionally conduct 360 interviews with my peers, management, and the people I manage to make sure I'm doing everything right. If I do discover an issue, I take immediate action to correct it. I recently became aware of the fact that I did not return emails promptly. This was impacting people who were waiting for my response. Once I was aware of this, I created a system to prioritize my emails so I could respond to the important ones, and delay reading the less critical emails."
Written by William Swansen on October 1st, 2020