"During a recent project, I somehow made the error of deleting important work from our company's primary drafting program. It was hours worth of work that was potentially lost. First, I went to my manager and described the situation. She was able to contact the correct IT administration technician and we were able to have the issue resolved. Mistakes in the workplace do happen and I feel that it is really important to not panic when they do and work with others to resolve the problem. Most things can be resolved."

Everyone makes mistakes and the interviewer wants to know how you handle it when it happens to you. The interviewer asks questions like this to learn how you handle challenges, react to errors you've made, if you take responsibility/accountability, and how you work to resolve issues in the workplace.