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Branch Manager Mock Interview

Question 2 of 29 for our Branch Manager Mock Interview

Branch Manager was updated by on October 5th, 2021. Learn more here.

Question 2 of 29

Tell me about a time when you had conflicting priorities. How did you decide what came first?

"In a previous position, I had a financial report due when an irate customer asked to speak to the manager. The report was important, but the customers and their concerns came first so I made it a priority to find out how to resolve the customer's issues. I had to work a little later to get the report done, but I didn't mind. The customer left happy, and the report was submitted, so to me, that was a win, win."

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How to Answer: Tell me about a time when you had conflicting priorities. How did you decide what came first?

Advice and answer examples written specifically for a Branch Manager job interview.

  • 2. Tell me about a time when you had conflicting priorities. How did you decide what came first?

      How to Answer

      Discuss how you prioritize when everything demands your attention at once. The interviewer would like to hear about a specific time you had conflicting priorities. Share how you handled the situation and the outcome. Feel free to share the types of tools you use to stay on task and meet deadlines.

      Think about how you manage your projects and daily tasks and how those will help you succeed in your role as a Branch Manager.

      Written by Ronda Barnes on October 5th, 2021

      1st Answer Example

      "In a previous position, I had a financial report due when an irate customer asked to speak to the manager. The report was important, but the customers and their concerns came first so I made it a priority to find out how to resolve the customer's issues. I had to work a little later to get the report done, but I didn't mind. The customer left happy, and the report was submitted, so to me, that was a win, win."

      Written by Ronda Barnes on October 5th, 2021

      2nd Answer Example

      "I manage my priorities by creating a list of things that I need to accomplish. This helps me stay on task and never miss a deadline."

      Written by Ronda Barnes on October 5th, 2021