QUESTION 11 OF 30

Can you give an example of a time you had to communicate complex information to someone who didn’t have a background in your field?

"I recently visited the United States, and as they do in that culture, the people there asked me what I did for a living. When I told them I worked as a Work Coach for the Civil Service, most of them asked what that was. Their system is structured quite differently than ours, so I explained quickly to them that I work for the Crown, as a branch of government called the Civil Service that serves the common good, from pensions to welfare, and that I help those who are unemployed find work."

Your interviewer is aiming to assess how skilled a communicator you are. Remember, they will evaluate your commutation skills in how well you communicate your answer. Be succinct and clear, and consider your audience. Communicate your answer in a way that you feel they would relate to while expressing how adaptable you are to communicate with those who have different communication styles than you.

A position with the Border Force will be in a public-facing role, and you will communicate with a wide range of personalities from varying backgrounds and cultures. As a result, they are looking for candidates who possess "excellent communication skills and enjoy working as part of a team, an interest in people, an inquisitive and open mind, and an empathetic manner, and An objective and analytical approach."

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Border Force Mock Interview

Can you give an example of a time you had to communicate complex information to someone who didn’t have a background in your field?

Unlock all 30 Border Force questions

30 Border Force Interview Questions & Answers