How do you go about solving a difficult problem?
Employers will often ask problem-solving questions to gauge the candidate's ability to gather data, analyze a problem, weigh pros and cons, and reach a logical decision. This type of interview question focuses on specific instances the candidate analyzed a situation or had to solve a problem. The interviewer expects you to include the steps you took to gather and understand the necessary information before solving the problem.
"When I'm faced with a challenging problem, I typically begin by researching how similar problems have been solved by other professionals in related industries. From that research, I'm able to determine the solution that will work best for me and the organization. Then, I decide what actions need to be taken to solve the problem start the process while communicating with my managers and co-workers."
"When faced with a difficult issue, I typically create a list of pros and cons. I consider whether the cons will hinder me from achieving my desired outcome or cause an unnecessary burden somewhere else. If so, then the approach probably won't be effective. If not, then I will consider whether or not the pros outweigh the cons. If the pros outweigh the cons, then it is worth pursuing and dealing with any negative effects as they come."
When preparing for your interview, consider a few examples of times you successfully solved a problem. Always use real examples. Focus on your actions and emphasize the positive outcome. Focus on your problem-solving and communication skills and relate them to the job description. Describe the problem, the steps you took to solve the problem, and the outcome or what you learned.
