How to Answer: How would you deliver excellent customer service to clients in your role as Audit Manager?
Advice and answer examples written specifically for an Audit Manager job interview.
4. How would you deliver excellent customer service to clients in your role as Audit Manager?
How to Answer
Being able to interact and communicate effectively with clients is a key skill for an auditor at any level, and also shows that the candidate possesses the ability to grow into larger roles within the organization, such as director and partner. Setting a good example for more junior staff is a key responsibility of an audit manager.
Written by Brian Schuchart on February 7th, 2021
Answer Example
"I believe that being able to communicate with our clients effectively will be key from day one. Whenever I communicate with anyone, I make sure that I am responsive. If I can't give someone the information they are seeking right away, I make sure to let them know the anticipated timing. If there are unexpected delays, I provide updates. I would also make sure I review any documents or emails I send to other departments in order to build trust in my abilities. I would act professionally while out in the field at our clients' places of business. Finally, it is important for me to set a good example for junior staff members."
Written by Brian Schuchart on February 7th, 2021