Audit Manager Mock Interview
Master 23 Audit Manager interview questions covering risk assessment, team leadership, and regulatory compliance.
Question 6 of 23
How would you deliver excellent customer service to clients in your role as Audit Manager?
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Brian Schuchart is a CPA and Senior Finance Business Partner. His professional experience includes senior management roles with NBC Sports, Virtual Health, and the Children's Hospital of Philadephia.
Being able to interact and communicate effectively with clients is a key skill for an auditor at any level, and also shows that the candidate possesses the ability to grow into larger roles within the organization, such as director and partner. Setting a good example for more junior staff is a key responsibility of an audit manager.
Brian Schuchart is a CPA and Senior Finance Business Partner. His professional experience includes senior management roles with NBC Sports, Virtual Health, and the Children's Hospital of Philadephia.
"I believe that being able to communicate with our clients effectively will be key from day one. Whenever I communicate with anyone, I make sure that I am responsive. If I can't give someone the information they are seeking right away, I make sure to let them know the anticipated timing. If there are unexpected delays, I provide updates. I would also make sure I review any documents or emails I send to other departments in order to build trust in my abilities. I would act professionally while out in the field at our clients' places of business. Finally, it is important for me to set a good example for junior staff members."
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