Being able to handle stress is a fantastic skill, but being able to talk your colleagues off the ledge during their peak times of stress is an entirely different skill. Discuss with the interviewer what you would say or do to help a coworker cope with the stress of dispatch work. Be sure to show smarts, empathy, and a transparent methodology for stress-management.

"I track my stressors and then visit them regularly. I will write them down on a note in my phone and then at the end of the day, or the week; I will try to track the regular offenders. Once I can pinpoint the stressors that occur too regularly, I make a plan to eliminate or at least alleviate them. If I had a colleague who was stressed out, I would share that method with them and help them to implement it if they were interested."