The key to this question is discussing how your setbacks emotionally impact your work. A pharmaceutical professional needs to keep a clear head at all times, especially when the slightest mistake could impact the care they give their patients. This requires a degree of emotional maturity. They don't expect you to be a robot. Having emotions is fine as long as they don't have you. As a pharmacist, you can't allow your emotions to impact your work. Describe how you navigate such situations with emotional intelligence. Everyone handles the stress and disappointment of setbacks differently. Share with them how you typically cope with setbacks when you experience them while maintaining your focus with professional diligence.