Williams-Sonoma Mock Interview

Practice 30 Williams-Sonoma interview questions covering retail passion, product knowledge, and customer service excellence.

Question 5 of 30

We have a strong employee honesty program in place at Williams-Sonoma to prevent loss. What would you do if you discovered that a co-worker was stealing product or money?

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Jordan Henry

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.

Integrity is incredibly important at Williams-Sonoma: that's why we made it one of our foundational values. It affects the way we approach every interaction with customers and suppliers, and we expect our employees to adopt our value of integrity while they're at work. Talk to the interviewer about how you would handle a situation where you discovered that a coworker was not acting with integrity in relation to the cash or merchandise at the store.

Jordan Henry

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.

"I was once in this exact situation, actually -- I found out through a third party that a coworker, who was a friend of mine outside of work, had been bragging about stealing small items from the store for several months. I was so upset and confused. I approached my coworker about it, and he acted so nonchalant about being caught. I immediately went to my manager during my next shift and explained to her what I had heard and observed. It was hard to know that I played a part in my coworker being terminated, but I knew I did the right thing."

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