Viking River Cruises Mock Interview
Practice 30 Viking River Cruises interview questions covering guest service excellence, river cruise operations, and cultural expertise.
Question 25 of 30
How would you deal in an emergency situation, while at sea?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Safety and emergency response will be an integral component of your training, should you be hired by Viking River Cruises.
If you have received training in cruise line emergencies, discuss this training with the interviewer.
If you are new to the cruise line industry, express how you would instinctually deal in an emergency. Also, let the interviewer know that you look forward to receiving proper training.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have been training in emergency response and would follow these steps. First, remaining calm, I would help guide our guests to the muster station. Next, I would suit up the guests with lifejackets, starting with the children and their parents. I would then carefully follow the steps given to me by the captain, depending on the nature of the emergency."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I understand that ships have special emergency procedures that all cabin and crew are trained on before setting sail. It's important to remain calm and in control during these situations, to avoid any panic and unnecessary chaos. Although I have no training on cruise ship emergency management, I do believe that the first step would be to guide everyone to the muster point and start suiting the most vulnerable guests with lifejackets first."
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