Master 35 Vanderbilt University Medical Center interview questions covering clinical excellence, patient safety, and teamwork.
Question 14 of 35
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but make sure to spend more time highlighting the resolution rather than the problem.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"When our facility came under new management last year, many new methods and policies came into place. I learned some exciting new approaches to patient care and customer management challenges. I enjoyed the process and am not resistant to change when it increases our efficiency or patient care."

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"They say people in healthcare are lifelong learners, which I have found to be true. There are always new ways of doing things or new technologies being introduced. Last year, I was taught how to use electronic medical records for charting, and I found the system to increase my efficiency so I could spend more time with my patients. I am always open and accepting of change because it benefits the patients and staff."

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
In the rapidly evolving healthcare industry, you will constantly be tasked with learning a new skill, method, or approach to solving a problem or increasing patient care and efficiency. After providing an example, assure the interviewer that you are open and accepting to change in the workplace.

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I believe in this field, we are continuously learning no matter how long you've been a nurse or in the medical field.

Rachelle's Feedback
If you have learned a new charting system, this is a good start. Your answer should focus more on a specific time that you have learned a new skill versus teaching the interviewer about the importance of continuous learning. They already know, which is why they are asking the question :)
"In my previous role, I was tasked to learn a new charting system. Although in-depth and complicated, I took learning this new skill very seriously and was able to catch on in a very short amount of time. I enjoy learning new methods and look forward to taking on fresh challenges at VUMC."
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Written by Krista Wenz
35 Questions & Answers • Vanderbilt University Medical Center

By Krista

By Krista