Have you ever experienced getting pushback from business users? What did this look like?

When discussing a concept like pushback from business users, make sure to stay positive. The interviewer wants you to convince them that you can deal with this in a professional manner and without disrupting the business processes of Stripe. You can either use the STAR format to respond to this question since it is somewhat behavioral or simply answer the question without citing a specific example.

"I have occasionally experienced pushback from the business users. This typically occurs when I ask to meet with them to discuss the project, and they respond that they're too busy. I understand that each individual has their own set of priorities, the first of which is doing their job. Suppose a user's lack of availability is holding up the project. In that case, I usually appeal to the project manager, who then meets with the individual or their management to make a case for carving out time to meet with me. I make sure that I am well prepared for the meeting so that it runs efficiently and only utilizes a minimum amount of the user's time."