How to Answer: You have been given 50 clients. How would you manage them? What would you do first?all at your current or last position.
Advice and answer examples written specifically for a Stripe job interview.
21. You have been given 50 clients. How would you manage them? What would you do first?all at your current or last position.
How to Answer
The interviewer wants assurance that you can handle a lot of clients while still giving them the attention they individually require. Discuss how you will prioritize and organize the clients and explain how frequently and in what ways you plan to communicate with them. It is important that you balance the needs of the clients with the needs of the company.
Answer Example
"I'll start by entering all of my clients into a program where I can easily access and organize them, whether it be Excel or Stripe's internal admin interface. Next, I'll research the types of clients on my list. For instance, how big or small are the accounts? How old or new are they? Which ones look like they can be expanded, either by cross-selling or up-selling products to them? I will then prioritize them by how lucrative they are to the company. I'll always give proper attention and great service to all clients, no matter their size; however, I will likely spend more time on the ones that have the potential to bring in more revenue."