How comfortable are you speaking in public?

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Stripe account managers are frequently expected to lead client-facing meetings both in person and on video chat. The interviewer wants assurance that you'll be capable of talking directly to users in a professional and knowledgeable manner. Discuss any past experience you have in this area. If you don't have any, talk about any non-work public speaking experience you have and how willing and eager you are to learn.

"Within my last role, which was customer service-related, I spent a lot of time talking to clients, explaining how to use our product and helping them to resolve technical problems. While this was primarily done over the phone, it gave me a lot of practice in talking with clients in a polite and professional manner. Even if a customer gets upset, I am able to stay calm and focused. While in college, I took a public speaking course where I learned how to stand up in front of people and confidently speak about a topic. I believe that between the public speaking class and my customer service experience I will be very good at working with Stripe customers in person and over Zoom."

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How to Answer: How comfortable are you speaking in public?

Advice and answer examples written specifically for a Stripe job interview.

3. How comfortable are you speaking in public?

How to Answer

Stripe account managers are frequently expected to lead client-facing meetings both in person and on video chat. The interviewer wants assurance that you'll be capable of talking directly to users in a professional and knowledgeable manner. Discuss any past experience you have in this area. If you don't have any, talk about any non-work public speaking experience you have and how willing and eager you are to learn.

Answer Example

"Within my last role, which was customer service-related, I spent a lot of time talking to clients, explaining how to use our product and helping them to resolve technical problems. While this was primarily done over the phone, it gave me a lot of practice in talking with clients in a polite and professional manner. Even if a customer gets upset, I am able to stay calm and focused. While in college, I took a public speaking course where I learned how to stand up in front of people and confidently speak about a topic. I believe that between the public speaking class and my customer service experience I will be very good at working with Stripe customers in person and over Zoom."

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