This job will require you to be able to organize insurance receipts and other documents. How are your clerical skills?

The job of a customer service representative will also mean that you will handle insurance claims and need to be familiar with various claim forms. Your ability to organize and file will be essential to your success. Think about your work habits and how you were taught to keep things structured while working. Reassure the hiring manager that you are capable of handling complex tasks in an organized manner.