What sources do you turn to when you need to solve a complicated problem?
Show your interviewer that you are knowledgeable and equipped to handle these types of scenarios by illustrating your resourcefulness and propensity for thinking outside the box. Detail the situation, what inspired you to take the approach you took, and how you achieved a positive outcome. When delivering your example, you want to present yourself as someone who takes calculated risks as opposed to someone who is a habitual risk-taker.
"When faced with a complicated problem, I will look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma vs. a knowledge-based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."
"If there's a complicated problem, I'll write out what I think the possible solutions would be, and make a note of what my gut tells me to do. Then, I will weigh those potential solutions against one another and list the complications that may arise as a result of each choice. Also, I am always open to input or suggestions from those with more experience than I and look to my mentors, their experience, and the training resources, as well as potentially talk the problem out with coworkers or my boss."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
When faced with a complicated problem I would look at the resources/literature the company provides on the topic in question, ask coworkers, and if it's a moral dilemma more so than a knowledge-based question I would look to my supervisor as he is a mentor and an expert in our industry.
Marcie's Feedback
Great! This is a strong answer, and you mention several good resources. You could also mention using the internet and industry groups (whether online or in-person) as other potential sources. Finally, consider walking the interviewer through the general process you follow when solving a problem to further strengthen your answer. Good job!
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