"I noticed my peer was struggling with her communication with another leader. He would get very anxious and even out of breath when he told me about what was going on. One of the times he was venting to me, I listened and asked a few more questions to probe deeper. Through my questions, my colleague was able to think of a few different strategies to try when working with this person in the future. Questions can be powerful."

"We had bi-weekly brainstorming team meetings. One of my colleagues came across as really negative and would shoot down people's ideas. That deflated the energy in the team. I asked him to go for a walk with me, and I told him how his behavior was perceived. He was caught off guard by this feedback. However, because we were walking and our bodies were moving, it helped him calm down and hear me. He thanked me for pulling him aside and talking to him about it, and I could tell at the next meeting that he came with a more open attitude."