We have an active employee honesty program in place at Kroger to prevent loss. What would you do if you discovered that a co-worker was stealing a product or money?
Kroger has nearly 3,000 supermarkets and department stores, and over 300 jewelry stores to track. With almost half a million employees, Kroger is highly aware that not everyone will be honest, or a team player. Airtight loss prevention initiatives are essential at Kroger. Discuss with the interviewer how you would handle a situation surrounding employee theft. Be sure to avoid sounding self-righteous in your answer. Be diplomatic and refer to company protocol in these situations.
"My reaction to employee theft would differ if I were a retail associate or a retail manager. If I were a manager and caught an employee stealing, I would terminate them immediately. If I were an associate, I would report the incident according to the Kroger company protocol. I would avoid approaching the employee as I would not want to make it a personal issue. I am aware that you employ almost 500,000 people. This level of responsibility must be an incredible challenge when it comes to loss prevention efforts. I assure you I will do my part at all times."
