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Kroger Interview Questions and Answers

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Practice for your upcoming Kroger job interview by using our mock interview. Click 'First Question' below to get started.

First Question

29 Kroger Interview Questions

10 Interview Questions With Sample Answers

1.   At Kroger we like to hire strong achievers. Give me an example of a time when you went above and beyond.

How to Answer

With nearly half a million employees at Kroger, how will you be one to stand out? Display to the interviewer that you can do more than the bare minimum. Show that you appropriately react when you see that your employer has a need that goes beyond your usual day-to-day expectations.

Written by Rachelle Enns on March 26th, 2021

1st Answer Example

"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her work so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."

Written by Rachelle Enns on March 26th, 2021

2nd Answer Example

"Just yesterday I had a customer make a purchase, and I noticed that she was struggling with her bags. She had a stroller, a couple of kids, and a lot of bags to carry. I offered to help her out to her car, and she gratefully accepted. It felt excellent to go above the call of duty that day. After reading your values statement, I believe these are the qualities that Kroger looks for in their employees as well."

Written by Rachelle Enns on March 26th, 2021

2.   How do you handle situations that could cause you to be late or miss work?

How to Answer

Proper planning will get you far, but sometimes life happens, and you'll need a plan B. Think about some of the variables in your life that could affect your ability to arrive on time for work. Sick children, traffic, car breakdowns. The list goes on. It may not be possible for everything to work out so smoothly, getting your shift covered or still making it to work on time. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise.

Written by Rachelle Enns on March 26th, 2021

1st Answer Example

"I stay calm and composed when issues arise. My dad got rear ended one time when driving me to school. I texted my friend to see if she could tell my teacher what happened. I explained the situation to my teacher when I got to class. If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift."

Written by Rachelle Enns on March 26th, 2021

2nd Answer Example

"I hope never to be late! When I started working at a restaurant at sixteen years old, we were taught the adage of 'if you're on time, you're late,' so I've worked to implement that into my life. I always try to arrive 15 minutes early, but there are unforeseen circumstances that can arise. I handle surprises using common sense and keeping courtesy to others top of mind."

Written by Rachelle Enns on March 26th, 2021

3.   Do you have reliable transportation?

How to Answer

Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. If you take the bus or ride a bike, that works too! Merely share that you have the means to get to work consistently and on time.

Written by Rachelle Enns on March 26th, 2021

1st Answer Example

"I have reliable transportation. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to your office every day."

Written by Rachelle Enns on March 26th, 2021

2nd Answer Example

"I take public transit; however, I find it to be very reliable. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. Rest assured, I am reliable and will always come to work on time."

Written by Rachelle Enns on March 26th, 2021

4.   What do you hope to learn from this job at Kroger?

How to Answer

Kroger aims to hire those who will grow with their organization. Perhaps you would like to gain communication skills and work your way into the customer service department. Maybe you are looking to get some warehouse experience to help you decide if you want to become a warehouse manager. Share what you are looking to get out of the experience. Review the job description and information about related careers to help you get a better idea of what you have to look forward to. Discuss how this position will help you in your career!

Written by Rachelle Enns on March 26th, 2021

1st Answer Example

"I am looking to lay the foundation for the rest of my career with this position. I looked at a lot of job postings and had interviewed some very carefully selected places, but you are by far my front-runner. I want to learn not only the fundamentals of customer service and merchandising but also become comfortable with the marketing side of the business. I appreciate that you want me to start with the basics of the customer service associate role before moving into a keyholder position."

Written by Rachelle Enns on March 26th, 2021

2nd Answer Example

"I hope to gain stronger skills in communication and customer service. I understand that retail can be challenging because of the diverse personalities we face on a daily basis. I believe this will help my confidence to grow, and my human resources knowledge as well."

Written by Rachelle Enns on March 26th, 2021

5.   What are your salary expectations?

How to Answer

The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

Written by Rachelle Enns on March 26th, 2021

1st Answer Example

"Currently, I earn a base salary of $45,000 per year plus employee perks like discounts, bonus', and a 401k. Last year my total earnings were $49,000, and I would like to stay in the same range or higher."

Written by Rachelle Enns on March 26th, 2021

2nd Answer Example

"I am currently making $11/hour with health care benefits. I am looking for compensation that is aligned with the role and provides an opportunity for growth."

Written by Rachelle Enns on March 26th, 2021

6.   How can Kroger motivate you on the job?

How to Answer

Kroger values employees through a variety of perks, programs, and opportunities. Some of these include:

- Competitive wages
- Healthcare benefits
- Retirement benefits
- Employee discounts
- Scholarships
- Tuition reimbursement
- Fitness allowances
- Discounts at stores in your community
- Merchandise discounts

Talk to the interviewer about the variety of ways in which you find motivation on the job.

Written by Rachelle Enns on March 26th, 2021

1st Answer Example

"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts matter. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."

Written by Rachelle Enns on March 26th, 2021

2nd Answer Example

"I am very much self-driven and self-motivated. As long as I am being treated with respect and feel appreciated, you will get the best work from me."

Written by Rachelle Enns on March 26th, 2021

7.   Describe to me your ideal employer.

How to Answer

A job search isn't just a one-sided hunt. You must also feel as though this is a good fit for yourself. Tell the interviewer about your ideal employer. Be specific and be sure to keep the conversation positive. Avoid speaking poorly of any previous managers or organizations. Kroger is a big fish in the sea of employers, and it's essential that you understand all the great things they have to offer before you head into your interview.

Written by Rachelle Enns on March 26th, 2021

1st Answer Example

"My ideal employer is one that brings charisma and passion to their work. I work best with organizations who have a penchant for learning and promote their employees based on performance. I have heard many times that Kroger looks to promote from within and I found it exceptionally interesting that your CEO has worked for the company for 40 years, starting as a clerk. This type of story makes me believe that Kroger will nurture me in my career."

Written by Rachelle Enns on March 26th, 2021

2nd Answer Example

"My ideal employer is reliable, has a good reputation, and treats me like a unique individual versus just a number. I would like to work for a large organization, such as Kroger, who will be able to take my career to new heights based on my excellent performance."

Written by Rachelle Enns on March 26th, 2021

8.   We need reliable people on our team at Kroger. How many days were you absent from work last year?

How to Answer

A part of being a diligent employee is to ensure that you are always on time and present when expected. It's great to even be 10 minutes early rather than just showing up right on the dot. Talk to the interviewer about your attendance and show them why you will be the reliable addition they need.

Written by Rachelle Enns on March 26th, 2021

1st Answer Example

"I had zero unexcused absences last year. In total, I took 12 vacation days out of my 15 allotted days. I was sick just 2, and a note from my doctor accompanied those. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift."

Written by Rachelle Enns on March 26th, 2021

2nd Answer Example

"I am very committed to my employer and am only absent in events of sickness or the odd family emergency. I do my best always to be available and present when expected."

Written by Rachelle Enns on March 26th, 2021

9.   What type of work environment do you dislike working in?

How to Answer

The interviewer would like to know that you are flexible and able to work well in many environments. Think about a time when you may have experienced a position where the atmosphere wasn't conducive to your productivity. How does Kroger fit the workplace environment that you appreciate? Be sure to end your answer on a positive note, with a compliment on the Kroger culture.

Written by Rachelle Enns on March 26th, 2021

1st Answer Example

"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic. One of the reasons why I applied here is because of your very high ratings online and also the fact that you recently won an award for being a Top 50 employer in the diversity category."

Written by Rachelle Enns on March 26th, 2021

2nd Answer Example

"I do best in a supportive environment where there is room to grow, the ability to ask questions, and healthy co-worker relationships. I know that Kroger supports this type of environment which I part of the reason I applied to work here."

Written by Rachelle Enns on March 26th, 2021

10.   Personality fit is important to us at Kroger. How would you describe your personality?

How to Answer

Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. These examples could include buzzwords such as introverted, energetic, and confident. Remember - Kroger actively seeks out people who are naturally honest, driven by integrity, and who embrace diversity.

Written by Rachelle Enns on March 26th, 2021

1st Answer Example

"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."

Written by Rachelle Enns on March 26th, 2021

2nd Answer Example

"I am confident, friendly, and a go-getter. I also embrace everyone around me, no matter how different they may be from me. Are these personality traits that you are looking for in your next hire?"

Written by Rachelle Enns on March 26th, 2021

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