Kimley-Horn Mock Interview
Practice 28 Kimley-Horn interview questions covering client management, project planning, and technical expertise.
Question 16 of 28
We value accountability at Kimley-Horn. If a customer sent a formal complaint about an interaction with you, how would you handle it?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Assure the interviewer that you are a person of integrity who will take responsibility for any shortcomings in the workplace. Briefly explain to the interviewer that you will handle Kimley-Horn customers with great care.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I understand that Kimley-Horn has put a lot of work into building these long-term client relationships. If one of your clients complained about my communication with them, I would take full responsibility for my actions and issue an apology. I would also be open to feedback to avoid future incidences. Rest assured, in my 15 years of employment, I have not had any clients complain to my employer about my work ethic or delivery of service."
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