We have rules for everything here. Tell me about the time you found it difficult to follow the rules.
"There have been plenty of occasions where I didn't understand the reasons for the rules, protocol, or systems in place. But I learned early on that whether I understand why those rules are in place is secondary to following them. Those rules are likely there for a good reason, most likely to protect those who follow them. If I have trouble with any set of rules, I will first fall in line, follow the rules, pay attention to their benefits, and if I still don't grasp why they are in place, I'll ask when the timing is right and I can do so with the utmost respect towards my superiors. I think people who have trouble following the rules or rebel against them either have problems with authority or think they can do better. But that's not me."
They are not only curious about your work style but also seeking to gauge your ethical integrity. They're not only curious what your relevant work experience is, but are keeping an eye out for any red flags that might reveal you to be more of a liability than an asset. Not following the rules in the department of corrections can present unnecessary dangers, and more work from filing reports to covering shifts. In order to enforce the rules, one must abide by the rules.
From procedural rules to safety protocols, every position in every company has rules and established systems to ensure things run smoothly, with as little rework as possible. Your aim is to stress your understanding of the value of rules in detention facilities, and that you'll abide by the orders of your superiors, regardless of whether you like them or not.
This working environment has been described by former employees as repetitive and routine. Expecting the same play-by-play, with little variation, day in and day out by adhering to a specific, monotonous scheduled routine is common at the department of corrections, depending on the position. It's been described by former employees as difficult to adhere to the rules at times, especially after a few years in service.
Common rules which aren't typically adhered to are how many hours one works on a shift. This is usually due to a lack of adequate staff, which ironically leads to those putting in more hours burning out on the job faster. This can lead to further rule-bending, like neglecting to complete reports and daily logs of inmate behavior or other noteworthy occurrences. This sort of rule-bending can often lead to communication breakdowns, which can further endanger others on a team.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Rules are there for a reason, and that is to maintain a safe and secure environment. Breaking rules is something I try my best not to do. There have been instances in the past where I didn't understand a rule so I politely asked my superior and got it figured out.
Marcie's Feedback
Can you give a more specific example? Like, what rule did you misunderstand? Giving more details will make your answer more meaningful and memorable.
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