Do you have any experience working with people with mental illness?
"I volunteered at a clinic run by the VA that assisted former military with substance abuse and PTSD. Not everyone came out the same, and everyone processes and deals with some of what happened over there differently. I lost a close friend to suicide after they were discharged. So that's what prompted me to volunteer. So, the answer is yes, I am no stranger to working with those experiencing mental illness."
Those working within the Department of Corrections often work with inmates experiencing an array of health issues, including mental health issues and experiencing suicidal or homicidal thoughts. In addition, it's estimated that over 10% of the prison population has a diagnosed mental health disorder, most commonly mood disorders. The interviewer is curious about what level of experience you have in such situations, and how you would handle being confronted with situations such as these.
Take time to determine whether you have relevant, translatable experience in this regard. If you have, use the STAR method to describe the Situation you encountered in your example, the Task at hand, the Action you took, and the overall Result. If you don't have an experience that translates, offer the experience you have, and details that you understand it doesn't translate to the position you are interviewing for. Offer your understanding of how this relates to the position, and eagerly ask clarifying questions as to what is expected.
When hiring a correctional officer, the interviewer tests various areas, including behavioral, physical, and mental aspects, to ensure applicants meet physical and mental suitability standards for the job. Many inmates have mental health issues that impact their behavior and communication abilities, which makes the job of an employee both physically and mentally demanding, and tests their communication skills as well.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Yes, my sister, unfortunately, had depression and suicidal thoughts. When helping anyone with depression I try to stay positive and gentle, while trying to get them the help they need.
Marcie's Feedback
You might begin your answer by saying, 'While I haven't worked with anyone with a mental illness in a professional capacity before, I do have experience in this area because of my sister. She has unfortunately suffered from depression and suicidal thoughts in the past...' Talk more specifically about the steps you've taken to help her during these times. Then assure the interviewer that you're open to interacting on the job with people who are experiencing mental issues.
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