How would you rate your ability to stay calm when being provoked?
"I separate myself emotionally from those who attempt to provoke me. Those are their emotions making a display, not mine. Whatever they are shouting or throwing or doing has nothing to do with me except being the object of their projection. So I remain rock steady, centered in the immovable spot. It's hard for anyone to get a rise out of me. Like Sun Tzu says in The Art of War, ''It is the unemotional, reserved, calm, detached warrior who wins, not the hothead seeking vengeance and not the ambitious seeker of fortune.'"
Working at the Department of Corrections is being immersed in an often high-stressed environment. This is in addition to facing stressful situations on the job, putting your mental flexibility to the test. What the interviewer is attempting to gauge is your ability to handle such situations consistently with full commitment to adhering to the rules and practices the department dictates. To determine your fit is to determine your ability to persevere through such situations without compromising your dedication to the safety of yourself, the inmates, or your coworkers.
Offer a recent high-stress situation that is comparable to what you imagine you'd face in this environment. This will convey your understanding of what is expected of you in this role. Next, detail how you've managed similar stressful situations, logistically and emotionally.
Some might listen to music to help emotionally distance themselves from a stressful situation, striking a balance between productivity and maintaining a positive experience. Others might take frequent breaks to read poetry or meditate. Some might bounce a tennis ball against a wall. Think about all of your stress-relieving tips and tricks which allow you to maintain your focus and keep the stress at bay. It's fine to have stress as long as the stress doesn't have you. Emotional balance is what you should aim to convey with your answer.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I would have to give myself an 8/10 when confronted by a stressful situation. I'm able to stay calm and just keep working after the issue has been resolved.
Marcie's Feedback
Great! To further strengthen your answer, provide an example of a time when you stayed calm after someone confronted you or was aggressive towards you. What did you do to maintain control of the situation and de-escalate it?
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