What new technology have you recently learned that has helped you better perform your job?

"I have always had a personal career development program. This increases my skill set to better do my current job and positions me for advancement to higher-level positions with more responsibility. Part of this plan is to take at least three new technology training courses per year. These are in addition to periodic in-house training, industry seminars, vendor training, and online learning. Some of the new technologies I have recently learned about include hybrid cloud platforms, artificial intelligence programs, and machine learning. Each of these technologies is becoming more important within the organizations I support."