Being a warehouse clerk is a demanding job. How will you handle demanding customers while also being physically exhausted?

As a warehouse clerk, you will spend most of your day on your feet, working with your hands, completing physical duties that include heavy lifting. At the same time, you are also performing a customer service function by helping customers locate the product they need, place orders, or track special orders and deliveries. The interviewer would like to know that you can handle all of this on a physical and emotional level. Share with the interviewer that you possess the emotional intelligence and the physical capacity to handle the stress associated with being a warehouse clerk.

"I understand that I will be spending most of my day on my feet, in a customer facing position. I have worked in a retail function for the past three years, and know that I possess the mental fortitude to deal with even the most demanding of customers tactfully, while also being physically strained. In my current role, I lift 20 to 50-pound boxes at least 40 times per day while managing a 4-line phone system. Many times, customers are upset because their delivery is late or their order arrived damaged. I often receive compliments from my supervisor for how expertly I juggle all of the demands."