What are your short term career goals as a Tech Support Specialist?

The first response may be to ask if there is a formal ramp or new hire process. If not, then this is a great opportunity for you to respond with questions like:

What are the 30, 60 and 90-day expectations for the role?
What training is provided?
What training is available online?
Can I sit next to or be mentored by your best rep?