NHS Band 6 Nurse Mock Interview
Prepare for 30 NHS Band 6 Nurse interview questions covering clinical leadership, service improvement, and ward management.
Question 21 of 30
What do you do when a team member does not show up for their scheduled shift?
Why the Interviewer Asks This Question
General
Community Answers
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
The interviewers want to gain insight into your leadership, management, communication, and problem-solving skills to see if you will be a good fit for the NHS Band 6 nursing position. Band 6 nurses are recognized as senior, junior sisters, deputy ward managers, or specialist nurses. Depending on the job you are hired for, your role may entail managing and disciplining others. Describe how you would handle a team member who did not show up for their scheduled shift while mentioning that you always follow company policy regarding this issue.
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Whenever I am in a senior or managerial position, I will follow my company's policy regarding employee issues. Generally, if a team member does not show up for their shift, I will see if I received a text, call, or email from them. If I did not have a message, I would call them to see where they were. If I could not reach them, I would leave a message reminding them of their shift. I would let the team member they were supposed to be relieving know of the situation and ask them to stay until I could reach their relief or another team member to cover the shift. I would work on getting a replacement to cover the shift and document the missed shift in the employee's file."
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Anonymous Answer
I would try and contact said team member to find out what was happening, and if it was happening time and time again, I would escalate to the ward manager and to Human Resources. I have had many nurses (bank or agency) not turn up for their shifts over the years, and I escalate to the site matron for staffing to be able to come up with a solution - usually, we get a nurse from another ward to cover.
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