Master 25 MMI scenarios covering ethics, critical thinking, and communication skills for your medical school interview.
Question 9 of 25
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Finances matter in any medical practice, and even though it will be years before you run into a situation like this, your interviewer wants to determine if you have the business acumen and strong ethical principles in this situation because it is a scenario that hospitals and clinics run into daily. They want to hear that you can toe the line between doing what is morally right and necessary for the person while holding to any financial policies that are in place.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
This is a great example of a question that can benefit from research before the interview. Whether your end goal is to go into private practice or practice as part of a larger private clinic, you should be aware of what other current practices do when patients cannot immediately afford services.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I understand why this can be tricky in today's healthcare system. Way too many people are uninsured and underinsured, and that is surely unfortunate. From my perspective, my duty as a future physician is first to the patient and their needs. If the patient's life and immediate well-being are dependent on my care, I would move forward with that care. It wouldn't matter if this was in the emergency room, operating room, or clinical setting. Doing what is right for them is number one in my book. I know that hospitals and healthcare systems have an administration that works through policies on billing, payment plans, and even pro-bono work for patients that can't afford care, and I would let that be handled after the fact. I would love to hear more about your policies in this situation. Can you elaborate more on that?"

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
To answer a question like this in the six to eight minutes allotted, focus on the fact that you are obligated to do what is right for the patient first and worry about collecting payment for services later. How this is handled in an emergency versus a clinical setting may be different. In a clinical, non-emergency situation, you can and should make it abundantly clear that you would help the patient understand the billing and payment policies upfront. Drawing from past experiences is a great thing to do in an MMI interview like this. If you have experienced a similar issue collecting payment in a previous job, talk about how you navigated the situation directly and compassionately.

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Written by Ryan Brunner
25 Questions & Answers • Medical School MMI

By Ryan

By Ryan