Do you have experience working with insurance claims?
This is either a yes or no question, and your experience depends on where you have worked before. If you do have experience working with insurance claims, describe how much experience you have. If you do not have experience, explain that you don't have experience, but you are willing to learn.
"I do not have experience working with insurance claims. The department I previously worked for did not handle insurance claims. But, I learn quickly and am willing to learn how to process claims or work with business and home-owners to assist them with claims."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I do not have experience working with Insurance claims. However in my current position, I am processing vegetation removal and home hardening grant application requests, I would imagine many of the same elements exist: Application and agreement, invoice, proof of payment, etc. I also have previous experience working as a document specialist in which I prepared legal forms for the process of service.
Amanda's Feedback
You've done a good job working to transform a negative (not having insurance claims experience) into a positive by sharing similar experiences that you do have. This helps the interviewer see that you have transferrable skills such as attention to detail and accuracy that would enable you to quickly pick up how to work with insurance claims.
