Practice 25 Concierge interview questions covering guest relations, problem-solving, and service excellence.
Question 12 of 25
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I know that I am the best candidate for this role because I have three years successful customer service along with valuable education in Hotel Management and Hospitality. I was the fastest promoted in my previous position and am bilingual, in English and Mandarin, which would make me a great asset for your high volume of foreign travelers."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have over a dozen years of experience in the industry at one of your largest competitors. I have a proven track record of successes there. I have creative solutions and an understanding of how to position your concierge services and help elevate your business to the next level. Having been a part of the industry for nearly half of my life, I have seen a ton of change and have adapted to every change or innovation with ease and excitement, and I look forward to doing that at your hotel as well."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Interviewers want to hear the unique thing that sets you apart from the other candidates applying for this job. If you can't think of ways that you are unique, ask a few friends or family members what they feel sets you apart from other people. Their observations may help you understand how you are perceived.
Perhaps you already know what sets you apart! This could include any industry accolades, individual achievements, additional industry related training, a second language, or how involved you are in the community. Don't be afraid to brag about yourself a bit. In an interview, you are your most influential advocate.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"You should hire me because I am unlike anyone else you have interviewed before. When I started with my current company, I was the youngest person they had ever hired. That didn't stop me from becoming the #1 concierge in the entire hotel chain within six months. I am dedicated to my craft and engaged in this industry to the point where I commit myself to taking at least one customer service or leadership related workshop every business quarter. I am a competitive achiever. You won't be disappointed when you hire me."

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Written by Rachelle Enns
25 Questions & Answers • Concierge

By Rachelle

By Rachelle