QUESTION 9 OF 28
Valvoline Instant Oil Change Centers provide a needed service to customers. Tell me about the kind of customer service philosophy you have.
As in any service industry, pleasing customers must be a priority for any company. The interviewer needs to know that you are the kind of person who shares a desire to make a lasting relationship with clients. The purpose of this question is to assess your willingness to place the customer's needs above your own and to strive toward excellence in all you do. Be energetic when sharing your willingness to serve.
"I believe that every customer service experience should be geared toward excellence, Our customers have certain expectations, and they trust us to get what they want right the first time. I want to be a part of a company that puts its guests first and seeks to please them so that they will return whenever there is a need."
