The work at Tenneco requires certain standards as you perform your task. The interviewer needs to know that you will always be focused on producing the best work for the customer that is possible. Think about some examples of how you sought to meet or exceed your customer's expectations. the interviewer wants to see that you take customer service seriously. Use an example of a time when you have gone over and above the general expectations to make a customer happy. Be sure to acknowledge the customer service efforts that Tenneco puts forward.