Practice 31 Sprint interview questions covering telecommunications expertise, customer solutions, and competitive market knowledge.
Question 25 of 31
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One of the toughest parts of communication can be delivering bad news to people that you work with and care for. Whether it is delivering a less than positive work review or terminating someone - it doesn't come easy. Assure the interviewer that you can handle this type of task in a transparent, concise and professional manner.
"I believe no one enjoys sharing bad news with a co-worker, but I do have experience in doing so. When this type of task is required, I make sure, first, to practice empathy. Truth is always key, so I will be honest and clear when sharing the news. For instance, if I am to terminate someone's employment, I will not sugar coat the reasons. It's best they know so that they can learn from the experience."

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Written by Michelle Clark
31 Questions & Answers • Sprint
By Michelle
By Michelle