How would you handle a situation where one passenger complained about the passenger next to him for snoring too loudly?

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Answer Example

Working as a Flight Attendant with Qatar Airways, you'll need to be prepared for any situation when it comes to working with passengers. Awkward, and sometimes humorous, situations will come up during your shift and you need to be able to handle them with ease. This situation can be common on long international flights at Qatar Airways and your interviewer will be looking to hear that you'll be able to mediate this situation with ease to find the best solution possible for all involved. Assure the interviewer that you can handle these types of situations with ease.

"If a passenger was snoring loudly enough to disturb the person sitting next to them, I would offer a new seat to the individual who was being disturbed if one was available. It would not be polite to wake the snoring individual. If a new seat was not available, I would offer them a complimentary beverage, movie, and some headphones to help ease their situation and make them comfortable."

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How to Answer: How would you handle a situation where one passenger complained about the passenger next to him for snoring too loudly?

Advice and answer examples written specifically for a Qatar Airways job interview.

22. How would you handle a situation where one passenger complained about the passenger next to him for snoring too loudly?

How to Answer

Working as a Flight Attendant with Qatar Airways, you'll need to be prepared for any situation when it comes to working with passengers. Awkward, and sometimes humorous, situations will come up during your shift and you need to be able to handle them with ease. This situation can be common on long international flights at Qatar Airways and your interviewer will be looking to hear that you'll be able to mediate this situation with ease to find the best solution possible for all involved. Assure the interviewer that you can handle these types of situations with ease.

Answer Example

"If a passenger was snoring loudly enough to disturb the person sitting next to them, I would offer a new seat to the individual who was being disturbed if one was available. It would not be polite to wake the snoring individual. If a new seat was not available, I would offer them a complimentary beverage, movie, and some headphones to help ease their situation and make them comfortable."

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