What do you know about our products and how do you think you'll be able to handle a support role surrounding them?

How to Answer
1st Answer Example
2nd Answer Example

This question allows your interviewer to gain insight into both your interest in this position and the skills that you will be able to bring to the table. To show your interest, be sure to do as much research on PagerDuty as possible and get to know their products. Ensuring that you know the job description from front to back is important as well. Then, talk about how you feel that your skills will apply to working with end users that are contacting about the software.

"One of the main things that is attracting me to a position with PagerDuty will be the new opportunity to work solely with cloud based software. With my current experience in supporting server and data storage issues, I am confident in my ability to support the services here based on that experience."

"Upon reading the job description for technical application support, it was easy for me to see that my skills were a perfect match for the position. It sounds like you are looking for an expert that can provide support on GlobalLink applications and has exceptional experience across many different scripting languages. As you can see from my resume, I have experience using Perl and Python and I feel like these experiences would help make a smooth transition for me into this role. On top of that, my cloud based experience would translate nicely to this role here at PagerDuty as well."

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How to Answer: What do you know about our products and how do you think you'll be able to handle a support role surrounding them?

Advice and answer examples written specifically for a PagerDuty job interview.

15. What do you know about our products and how do you think you'll be able to handle a support role surrounding them?

How to Answer

This question allows your interviewer to gain insight into both your interest in this position and the skills that you will be able to bring to the table. To show your interest, be sure to do as much research on PagerDuty as possible and get to know their products. Ensuring that you know the job description from front to back is important as well. Then, talk about how you feel that your skills will apply to working with end users that are contacting about the software.

Written by Ryan Brunner on December 18th, 2019

1st Answer Example

"One of the main things that is attracting me to a position with PagerDuty will be the new opportunity to work solely with cloud based software. With my current experience in supporting server and data storage issues, I am confident in my ability to support the services here based on that experience."

Written by Ryan Brunner on December 18th, 2019

2nd Answer Example

"Upon reading the job description for technical application support, it was easy for me to see that my skills were a perfect match for the position. It sounds like you are looking for an expert that can provide support on GlobalLink applications and has exceptional experience across many different scripting languages. As you can see from my resume, I have experience using Perl and Python and I feel like these experiences would help make a smooth transition for me into this role. On top of that, my cloud based experience would translate nicely to this role here at PagerDuty as well."

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