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PagerDuty Mock Interview

Question 16 of 27 for our PagerDuty Mock Interview

PagerDuty was updated by on December 18th, 2019. Learn more here.

Question 16 of 27

As a consultant with PagerDuty, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

Software consultants are the bridge between the end users and the development teams of new software to help come up with new and creative solutions for the business. In this role with PagerDuty, you will be expected to live in two different worlds and this question focuses on how you will work with end users of the companies products. In an initial consultation, focus your efforts on how you will learn the business needs of the client, talk about what can potentially be offered and then how you will start the creative problem solving process with them.

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How to Answer: As a consultant with PagerDuty, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

Advice and answer examples written specifically for a PagerDuty job interview.

  • 16. As a consultant with PagerDuty, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

      How to Answer

      Software consultants are the bridge between the end users and the development teams of new software to help come up with new and creative solutions for the business. In this role with PagerDuty, you will be expected to live in two different worlds and this question focuses on how you will work with end users of the companies products. In an initial consultation, focus your efforts on how you will learn the business needs of the client, talk about what can potentially be offered and then how you will start the creative problem solving process with them.

      Written by Ryan Brunner on December 18th, 2019

      1st Answer Example

      "As an experienced consultant looking to break into the technology field, I will break a lot of awesome client focused skills to your team. In an initial consultation, my number one goal is to learn the business of the client and listen to what they are looking for in my products. Once their need is known, I can knowledgeably speak to the products that I work with to help them create a custom solution to fit their needs. If hired for this position, my first order of business would be to work very closely with the design and engineering staff to know the possibilities of customization. From there, my natural ability to consult with clients would take over in a win-win situation for all involved."

      Written by Ryan Brunner on December 18th, 2019

      2nd Answer Example

      "In consulting with a new client or an existing client looking for system modifications, my number one goal in a first meeting with them would be to lay the framework for how we will move forward and to set expectations moving forward. I would look to understand their business needs and talk with them about all of the solutions possible for them with us as their software provider. From there, I have the ability to set expectations on a time frame for a solution proposal and we can move forward from there. At the end of a first meeting, I want to ensure that the key decision makers are comfortable with me and the business that I represent so they don't hesitate to reach out to me with questions or for clarification on items discussed."