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William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
While each organization uses its own version of a software bug or defect report, there are some common elements across the board. The best way to answer this question is to define some of the elements you've used in your previous roles, even if they span different organizations. This will make sure that your answer to the question is comprehensive. The Microsoft interviewer is very likely to ask you a follow-up question about one or more of the elements you discuss.

William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
"While no two organization's defect reports are the same, there are some common elements between them. It begins with an ID or defect identifier, which is used to file and index the report. Other ID information includes the date and time the defect was identified, the version and build of the software, and the name of the test engineer who identified the defect. Next, I include a summary of the defect and a detailed description for the software development team. Other elements include assigning a severity and priority level so the defect will be addressed appropriately. Finally, I attach any additional reports or evidence of the defect along with my recommendations for resolution."

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Written by William Swansen
30 Questions & Answers • Microsoft

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