QUESTION 21 OF 28

At Lindt and Sprungli we value individuals who take initiative. Can you give me an example of a time you did something without being asked?

Taking the initiative demonstrates leadership ability. Even if you are working as a delivery driver, there is always an opportunity to be proactive in the way you approach your work. Lindt and Sprungli wants to hire individuals who demonstrate leadership qualities, because they invest in their employees and often promote from within. Impress the interviewer by showing how you manage your workload and take action before anyone has the chance to ask you first.

"I noticed the numbers were off on a shipment I was delivering to a customer. They had ordered 30 cases, and we were only delivering 25. When I made the delivery, I let the customer know we would deliver the additional cases the next day and I called my manager to find out what went wrong. My manager and the client appreciated my sense of urgency and my ability to take action after making that observation."

"I often find myself taking the initiative without being asked. This will include situations like training staff members on a new procedure, calling customers to follow up on their orders, or taking random inventory counts."

Unlock all 28 Lindt and Sprungli questions

Master questions about premium chocolate craft and luxury brand values that interviewers prioritize.

Get Started

Previous Question Next Question

Lindt and Sprungli Mock Interview

At Lindt and Sprungli we value individuals who take initiative. Can you give me an example of a time you did something without being asked?

Unlock all 28 Lindt and Sprungli questions

28 Lindt and Sprungli Interview Questions & Answers