Tell me about a time you had to handle conflict at work.

"Many years ago, a coworker and I had an ongoing, unspoken issue between us from a situation that happened outside of work. We didn't talk about it, but I think everyone could feel the tension between us building. It finally erupted in an argument while we were at work, and our manager had to pull us aside and talk to us about our behavior. It was really embarrassing and uncomfortable, and I made a promise to myself never to let a conflict go on so long without addressing it. Now when I have an issue with something my coworker or manager has said or done, I take some time to cool off, then approach them with respect and kindness and let them know how their actions affected me. That's been a great strategy for me so far."