As an underwriter, you must have excellent negotiation skills because you are responsible for assessing risks and determining the terms and conditions of insurance policies. You will work with insurance brokers, agents, and clients to find the best coverage at the most competitive rates. Negotiation skills are essential in this process because they enable you to communicate effectively, build relationships, and make informed decisions that benefit both the insurer and the insured. Good negotiation skills also help you deal with difficult clients, resolve conflicts, and find creative solutions to complex problems. Ultimately, underwriters with solid negotiation skills are better equipped to succeed in their roles, deliver value to their organizations, and build long-term relationships with their clients, which the interviewer is aware of.
An underwriter who has excellent negotiation skills and is a good communicator is a rare combination that most employers are looking for. Make sure you present an example where you used your negotiation skills and diplomacy to create a win-win situation for the company and the client.