How would you define excellent patient care?
Excellent patient care can be defined in many ways. It can be greeting all patients with a smile, actively listening when they are talking, communicating clearly, having compassion, and adjusting your treatment modalities to fit the patient's needs. The interviewer wants to see how you define excellent patient care to see if you have the characteristics they are looking for in a Therapeutic Recreation Specialist and if your values align with their company culture.
"I would define excellent patient care as treating all patients with dignity and respect, calling patients by their preferred name when greeting them with a smile, and listening without interrupting when patients and their family members speak. Excellent patient care also includes clear communication, being empathetic to my patient's needs, and following up with them to ensure their treatment plan is working."
