Have you received any formal customer service training?
"I would love to know more about the customer service training that you offer. I have a great instinct when it comes to interacting with others, but I have not received any formal workplace training."
Much of your role as a Service Station Attendant will require customer interaction. The interviewer would like to know about any formal training you have received, related to customer service. This training could include on-the-job training, online courses, or even books that you have read in your spare time.
Show the interviewer that you have an interest in bettering your customer service delivery. This question is a great time to ask the interviewer about their company-specific customer service training and manuals.
"Near the beginning of my career, I did take a course on retail customer service basics. There are best practices that I still implement today, such as active listening, not interrupting, and repeating the problem back to the customer. Because much of my role includes quick transactions with many people per day, I have to make sure that every minute is a positive experience for my customers."
