Real Estate Receptionist Mock Interview

Practice 28 Real Estate Receptionist interview questions covering client service, property inquiries, and office coordination.

Question 19 of 28

How do you prioritize when you, for instance, have three phone calls on hold and a customer waiting in front of your desk?

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Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Answer this question by putting emphasis on respect, good communication and professionalism. You should always take time to carefully listen to customers and ensure you are a good representative of the company.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"Customer service involves professionalism, excellent communication and respectful interactions. As such, I believe it is imperative to assist customers to the best of my ability so as to resolve their issues in a timely fashion. In this particular situation, I would do my best to answer customers in the order they contacted me and I would not hesitate to kindly tell the customer in front of me to wait one instant as customers who contact me over the phone matter as much as in-person customers."

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28Real Estate Receptionist Interview Questions & Answers

1.Why do you want to work in real estate?

2.Have you ever made an error as a Receptionist?

3.Tell me about your professional experience against the position you applied for.

4.What do you know about our company?

5.What is your greatest strength?

6.What is your greatest weakness, and what are you doing to improve in that area?

7.Real estate is a very deadline driven industry. As such, tell me about your time management skills, and what you would do should you be unable to complete everything that was asked of you by the end of the workday.

8.Tell me about your reception experience.

9.Do you enjoy interacting with the public?

10.Tell me about your computer skills, including your proficiency in real estate programs and software.

11.How would you describe your communication skills?

12.As a Real Estate Receptionist you have many opportunities to improve company processes and customer service. In that respect, what is the biggest impact you have made in your most recent position?

Real Estate Receptionist Mock Interview

How do you prioritize when you, for instance, have three phone calls on hold and a customer waiting in front of your desk?

28Real Estate Receptionist Interview Questions & Answers

1.Why do you want to work in real estate?

2.Have you ever made an error as a Receptionist?

3.Tell me about your professional experience against the position you applied for.

4.What do you know about our company?

5.What is your greatest strength?

6.What is your greatest weakness, and what are you doing to improve in that area?

7.Real estate is a very deadline driven industry. As such, tell me about your time management skills, and what you would do should you be unable to complete everything that was asked of you by the end of the workday.

8.Tell me about your reception experience.

9.Do you enjoy interacting with the public?

10.Tell me about your computer skills, including your proficiency in real estate programs and software.

11.How would you describe your communication skills?

12.As a Real Estate Receptionist you have many opportunities to improve company processes and customer service. In that respect, what is the biggest impact you have made in your most recent position?

13.Tell me about your educational qualifications, and how they will contribute to your success in this position.

14.Real estate never slows down. Are you able to work overtime, evenings, weekends, or holidays as needed?

15.What motivates you in your professional life?

16.How would your former employer describe your work ethic?

17.What are your short-term career goals?

18.In your opinion, what are the three most important skills that a Real Estate Receptionist should have?

19.How do you prioritize when you, for instance, have three phone calls on hold and a customer waiting in front of your desk?

20.Why are you the best Real Estate Receptionist for us?

21.Give me an example of when you received excellent feedback from a customer.

22.What does great customer service look like to you?

23.Tell me the top three office related skills that you possess.

24.What is your primary goal when answering the phone?

25.Real Estate is a very fast paced environment with multiple tasks going on at a time. As such, tell me about your organizational skills.

26.Describe a situation when you had an angry customer contact you. How did you or would you handle the situation?

27.What are your long term career goals?

28.We have a multi-line telephone system. How many lines are you accustomed to answering?