What is your experience in software delivery and client training?

Remember to consider all aspects of delivery and training. This includes identifying trainees, handling logistics, developing training materials, and participating in launch and post-launch support activities.

I have experience planning and leading training, delivery, and go-live support functions for many products. I performed these functions in waterfall projects and as a Scrum Product Owner.

As a Product Owner, I typically work with my business partners to determine the subset of users that will be affected by any given release. I work with their management on timing and training needs. I bring this information back to the team and determine when and how we can release the product.

I have developed training materials, automated help features, and product release notes for various products. I have facilitated training sessions and served as a point person for customer support needs during the release activities.