What experience do you have working with vendors for technology solutions?

Remember to highlight your communication and relationship-building skills within your response. Companies often value the connections they establish with outside vendors and appreciate candidates who can foster healthy team relationships with third parties.

I have served as the customer contact for several vendors. My role has typically been to communicate the business goals, review potential solutions, request support, and track the progress of issues on behalf of the business.

I got to know the individuals at the vendor companies over time and built strong working relationships with them. I found this helped them respond to our needs faster, and I learned more about their products and how I could best customize them for my users.